Services

Inter Library Loan re-instated as of July 2.

We are happy to announce that our interlibrary loan service will be restored as of July 2, 2019.  Interlibrary loan is an important service for our customers and we appreciate your patience while we worked towards reinstating this popular service.

Please note, our new interlibrary loan service will have some changes:

  • Items will now be shipped via Canada Post and may take longer to arrive
  • Due to the new model and new costs to the library, there will be limits on interlibrary loan items. Customers can have up to 5 active requests at a time.
  • Not all libraries will be able to restore their Interlibrary loan service which may affect the availability of some items

Questions? Please contact your local branch.

What kind of items can be borrowed with Inter-Library Loans?

Inter-Library Loans can be used to borrow print, audio, and dvd titles from other partnering Libraries. All library materials may be requested on Inter-Library loan, subject to the availability and Inter-Library loan policies of the lending libraries. Loan periods are also subject to the policies of the lending Library. Generally, audio-visual materials, such as DVDs/videos and cassettes/CDs, are difficult to obtain, and the East Gwillimbury Library will not attempt to borrow a title within one year of its publishing date.

How do I make an Inter-Library Loan Request?

To make an ILLO request, either visit a branch, or visit the ILLO Self Serve Page of the Library. Library staff will review the request, and will contact you when the title arrives. Expect the process to take 4 or more weeks depending on the availability of the item.
For more information about how to access our Inter-Library Loan service, please click here.

 

Services