Services & Resources

A valid EGPL card must be presented each time you wish to borrow. Material may be borrowed for three weeks, except bestsellers, DVDs, Check Out the Internet, or seasonal materials. Items may be returned to either branch, either at the counter before closing time, or using the Drop boxes placed outside. Library materials may be renewed twice (restrictions apply). Requests for renewals and reserves can be made either in person, by telephone, or on our website.

DVDs & Check Out the Internet (Wireless Hotspots)

All Library card holders are able to borrow DVDs.
You must be at least 18 years old to borrow restricted DVDs and Check Out the Internet.
Entertainment DVDs loan for seven days.
A maximum of 6 DVDs combined can be borrowed per card.


How to Get a Card

Library cards are free to anyone who lives, works, or attends school in the following townships or cities:

Aurora, Bradford – West Gwillimbury, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Uxbridge, Vaughan and Whitchurch-Stouffville.

Patrons outside of these areas are charged a non-resident fee.

Current identification providing name, permanent address and phone number must be presented:

Adult (18 + years of age)

Driver’s license, employee identification, utility bill, personal cheque or any other source of information that gives the patron’s name and current address (preferably photo ID)

Youth (14 – 17 years of age)

Driver’s license, bill (cell phone), report card with address, pay stub or direct deposit stub, bank statement, magazine subscription, student identification card

Child (0 – 13 years of age)

Parent’s identification (see above sections)

Non-Resident Fees

Adults $40
Students (Grade 12 and under) $15

Note: Please contact the library for information regarding cards for Group Home residents

Temporary Address Cards

Customers residing in East Gwillimbury for a short duration, including refugees and those living at a hostel, shelter, or equivalent, are eligible for a temporary library card that is valid for 3 months.

To obtain a Temporary Address Card, visit us in person with identification including your name and temporary address, and any supporting documentation for proof of address.

Examples of supporting documentation include government paperwork or a letter from the hostel, shelter, or temporary residence’s owner/manager. We recognize that circumstances and documentation vary based on individual situations, and we will work with you to ensure you are able to get a Library card.

Renew Your Card

Your Library card is valid for two years before it needs to be renewed. Library card renewal allows us to verify your current residency and also update your contact information. When your card is expired you will no longer be able to check out items, place holds, or access some online resources.

If your card is expired, we ask you visit your local branch with proof of address as outlined in the How to get your card section. If you are having difficulty arriving at a branch, are homebound or have other circumstances preventing you from updating your card, please contact us at [email protected], by phone at 905 836-6492, or through our Ask a Librarian service available on our website and we will be happy to assist you.

eLibrary Cards

Don’t have a library card but want to download ebooks and other online content?

If you live, work, or attend school in York Region, Bradford, or Uxbridge, you are eligible to sign up for an eLibrary Card!

eLibrary Cards give you access to online eBooks, movies, music, databases, and more!  You can also use your eLibrary Card to place up to 10 requests on library materials through our catalogue. The eLibrary Card will give you online access for up to 6 months, during which time you are encouraged to visit the Library for a permanent card.

Please note that only one card is allowed per person.

eLibrary Card Registration

Borrowing, Renewing & Fees

Renewing and Returning

All items may be renewed two (2) times except for:

  • Items with waiting holds
  • Special collection material (best seller, popular or seasonal)
  • Another library’s materials (ILLO)

Renewals can be requested in person, by telephone, or through the Account page on the Library’s website.

Return all items by closing time on the due date to either branch. Library materials may be renewed twice (restrictions apply). When the Library is closed, materials may be returned via the outdoor book drops (except Check Out the Internet).

Pay My Fines

Fines must be paid in person at the library by cash, credit/debit, or cheque.

The Library does not charge overdue fees for any items except Inter-Library Loan materials, for which late fees are $0.25 per day per item. If you currently have overdue fees, please contact [email protected] and library staff will assist you.

If an item is lost or damaged, you may be charged for the replacement fee for that particular item. These amounts can vary depending on the item. As an example, our Wireless Hotspots have a $200 replacement fee if lost, and our GoPro has a $250 fee. Average costs for Fiction material range from $21 – $34, but are dependent on the item itself. If you have questions about replacement fees or fees in general, please speak to our staff at any of our branches, call our Holland Landing Branch at 905-836-6492, or email us at [email protected]

As a note, Group Home residents are not charged overdue fines but are charged for lost or damaged materials.

Home Library Service

Home Library Service offers free delivery of Library materials to East Gwillimbury residents who are unable to visit the Library in person. Service is available on a temporary or long-term basis. To register, you can call the Library at 905-836-6492, or complete an online application form.


Services & Resources